DO WORK THAT MATTERS TO YOU

USEI works with some of the world’s largest and most dynamic private, commercial and government organizations providing satellite teleport services including TT&C, broadcast video, aviation and Internet services delivery.

To constantly deliver best-in-class service to our clients, we need exceptional people in every position and in return have high expectations.

US Electrodynamics, Inc. (USEI) is a privately owned communications company using a combination of
satellite and terrestrial infrastructures to deliver flexible solutions for the video, voice, data, and internet
service needs for all commercial and government customer applications.

We are seeking a dynamic leader to join the USEI management team as head of the Vernon Valley New Jersey teleport. The
successful candidate will have the experience and skills required to manage a world-class satellite communications facility, but
more importantly, will also have the opportunity to participate in the management of the larger USEI organization, which
includes its sister teleport in Brewster, WA; a robust fiber optic terrestrial network; and six international antenna sites located
in strategic positions around the world.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• As part of the USEI management team you will report to the company’s General Manager regarding site
  status and ongoing operations. You will also participate in strategic discussions as part of the management
  team around the company’s direction, potential new service offerings and other ways to optimize revenues
  while controlling costs. In addition, you will be responsible for:
  • Coordinating regularly with your peers at the USEI teleport in Brewster, WA to ensure that
    operational consistency between the two facilities is maintained, and that staff at both sites operate as
    part of a cohesive team.
  • Assist in the development of the annual CapEx and OpEx budgets required to run the facility.
  • Participate in the review, procurement and testing of new systems designed to increase the
    operational efficiency and the capacity of the USEI teleports.

• You will manage a staff of currently 12 to 15 full-time employees, working in either the Operations or the
  RF Engineering teams. As the senior manager on site, you will:
  • Provide leadership and mentorship to your staff and be responsible for their professional
    development.
  • Ensure that your staff remains highly motivated by acting with honesty and integrity and holding
    your staff to the same standards.
  • Ensure that your staff is following all USEI operational policies and procedures and is working in
    a manner consistent with industry best practices and standards.
  • Be responsible for recruiting and maintaining staffing levels sufficient to support 24 x7 operations
    as the volume of customer services increases.

• One of USEI’s founding pillars is providing market leading customer service. In this capacity, you will:
  • Act as the face of USEI on the East Coast and represent management during all customer
    engagements, site visits, event reporting and outage resolutions.
  • Ensure that your staff always embraces the mindset that our customers are our highest priority.
  • Work with your staff to minimize the potential for service outages, and in the event an outage does
    occur, lead the team in restoring services as quickly as possible.

• Supporting the Business Development (BD) team in securing new business and standing up new
  services is part of every USEI employee’s job description. As the site manager, you will:
  • Ensure that your staff provides timely and accurate information in response to requests from the
    BD team to support RFI/RFP responses from new and existing customers.
  • Facilitate customer visits, providing the opportunity to tour the facility and infrastructure, while
    highlighting USEI’s industry-leading, operational support models.
  • Participate in proposal reviews and design reviews to ensure USEI’s technical solutions are solid
    and the timelines achievable.
  • Assume technical responsibility for all construction required to support new customer services.

TRAINING AND QUALIFICATIONS:

• Minimum of ten years working in a teleport or similar communications facility, with a
  minimum of three years in a supervisory capacity (team leader, shift supervisor, department
  manager, etc).
• Demonstrated ability for developing and motivating staff, and creating and leading highly
  productive teams
• Ability to react and make decisions under stressful conditions (e.g., service outages or site
  outages)
• Experience in providing technical supervision and guidance in a 24×7 operational
  environment
• Strong attention to detail that is operationally and technically driven
• Technical and operational understanding of RF theory and earth station subsystems
• Demonstratable knowledge in the use of test equipment such as spectrum analyzers,
  frequency counters, power meters, signal generators, oscilloscopes, video waveform meters,
  multi-meters, and bit error rate test sets
• Ability to interpret and analyze technical data to resolve issues in emergency and non-
  emergency events
• Aptitude for learning new technologies
• Excellent communications skills, including the ability to convey complex technical issues to
  both technical and non-technical audiences
• Excellent time management skills
• Natural customer and partner relationship-building skills
• Basic to advanced knowledge of Microsoft 365
• Fluent in English, spoken and written
• Requires US citizenship and ability to obtain and maintain a DOD Secret Clearance

USEI is an Equal Opportunity and Affirmative Action Employer and is committed to workplace diversity, equity &
inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, disability, or any other characteristic protected by local, state, or federal law.